Overview
A sub-processor is a third-party service provider we engage to help deliver our products and services, including our flagship platform and any other current or future service we operate (the "Services"). Sub-processors may process personal data on our behalf, strictly under our instructions and subject to a written data processing agreement requiring confidentiality and appropriate security measures, consistent with our Data Processing Addendum.
The table below lists our current customer-facing sub-processors. In addition to these, we rely on industry-standard cloud infrastructure providers for hosting, storage, and content delivery. We do not name individual infrastructure vendors in this list, but their engagement is governed by the same contractual and security standards described in our Trust Center.
Current Sub-processors
| Name | Purpose | Location | Data Transfer Mechanism |
|---|---|---|---|
| Stripe, Inc. | Payment processing | United States | Standard Contractual Clauses |
| Resend, Inc. | Transactional email delivery (invitations, password resets, notifications) | United States | Standard Contractual Clauses |
| Intelligent Document Processing Provider | Automated data recognition and classification services | United States | Standard Contractual Clauses |
| Cloud infrastructure providers | Hosting, storage, and content delivery for the Services | Primary hosting region: Australia, with supporting regions as required for reliability | Standard Contractual Clauses and equivalent safeguards |
Notice of Changes
We will provide at least 30 days' notice before appointing a new sub-processor that will process Customer-Submitted Data, by email to the primary contact on each account and by updating this page. We recommend checking this page periodically for the most current list.
Objecting to a New Sub-processor
If you have a reasonable data protection concern about a newly appointed sub-processor, you may object by contacting admin@axiomadvisory.org within 30 days of the notice. We will work with you in good faith to address the concern, which may include providing additional information about the sub-processor's safeguards. If we cannot resolve the objection, you may terminate the affected Service in accordance with our Terms of Service.